Having problems with your Dyson DC18 all floors Bagless Upright Cyclonic Vacuum ?

Hose doesn't have suction

\015 My DC18 has suction when it is unlatched like to do floors with the roller attachment. However when I lock it upright to use the hose it loses suction totally. I have cleaned the filter as well as removed the hose for obstructions. When latched upright it makes a totally different noise than when unlatched. After a few seconds in the upright position it makes a noise that I can only describe as if you were to put your hand over the hose when it was working properly.\015

Answers :

Hi Danny,
I am sorry to hear you are having difficulty with your DC18. I understand you have checked for obstructions, however, the problem you are describing sounds like a blockage. Please click on the appropriate link below to view step by step instructions on how to locate and remove a blockage in the wand, hose and the hose inlet. If you prefer we would also be happy to walk you through these checks over the phone. If the problem persists after the recommended trouble shooting steps have been carried out, please call us directly as your machine may need to be serviced by an authorized Dyson technician.

Link to Dyson support page US:
Link to Dyson support page UK:


If you determine you need further assistance, please call us directly at 0800 298 0298 (UK) or 1-866-693-9766 (US).

Best wishes,

Repair Help & Product Troubleshooting for Dyson DC18 all floors Bagless Upright Cyclonic Vacuum

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