Having problems with your Dyson DC21 All Floors Stowaway HEPA Bagless Canister Vacuum - Iron/Titanium/Yellow ?

My vacuum was clogged in the hose, and now I can't turn it back on

\015 The vacuum smelled a bit like burning, then the bottom turned off so I checked and the hose was clogged. I cleaned it out, then tried to turn it back on but it wouldn't turn back on.\015

Answers :

Hi there,
I am sorry to hear you are having difficulty with your DC21. Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filter needs washing or your machine is blocked. However, after 1-2 hours the machine has cooled and can be turned on again.
If your machine cannot be turned on and over two hours have passed since it initially shut down, please call us so we can provide further assistance. We can be reached at 1-866-693-9766 in the US or 0800 298 0298 in the UK.
Best wishes,
Jessica
Repair Help & Product Troubleshooting for Dyson DC21 All Floors Stowaway HEPA Bagless Canister Vacuum - Iron/Titanium/Yellow

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