Having problems with your Dyson DC25 All Floors Bagless Upright Vacuum ?

HOSE ATTACHMENT WILL NOT SEPARATE FROM VAC BODY.

\015 I HAVE A DC25 DYSON VAC, ONLY 6 WEEKS OLD...CANNOT USE THE HOSE ATTACHMENT, IT DOES NOT RELEASE FROM THE BODY OF THE VA...ANT IDEAS????\015

Answers :

The hose is getting twisted on the machine and so the wand gets stuck inside it.
\015\012
\015\0121) Pull the wand out as far as you can - if you can pull it out completely, separate it from the hose and apply baby powder to the
\015\012metal rod. Stretch out the hose and unwind it. In the future, separate the wand and unwind/stretch the hose after use.
\015\0122) If you can't pull the wand out all the way, remove the canister/dirt bin from the front. Look for a gray button with 7 vertical
\015\012lines/grooves on it (it'll be just above the ball on the opposite side of the bottom hook that you wind the cable around).
\015\0123) Push the button and at the same time pull the hose out from the bottom by pulling on the hook - this will release the gray hose
\015\012from the machine. Take it off of the machine if possible (the bottom of the wand may stop you from doing so - if it does, try to pull
\015\012the wand out until you can release the hose from the bottom)
\015\0124) Pull and stretch the hose out and pull the wand at the same time - separate the wand from the hose and unwind the gray hose and
\015\012stretch it out. Rub baby powder on the metal rod of the wand and in future, disconnect the wand from the hose and stretch/unwind the
\015\012hose after every time you use the wand.
The best way to fix it is to pull the metal rod out as normal as far as it will go. when it sticks begin to strech the flexi hose downwards from beneath it. this will free the metal rod. simply!!
Repair Help & Product Troubleshooting for Dyson DC25 All Floors Bagless Upright Vacuum

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