Having problems with your Dyson DC25 All Floors Bagless Upright Vacuum ?

The rotating bar is not rotating. HELP! - Dyson DC25 All Floors Bagless Upright Vacuum


Answers :

One of the buttons turns on the machine and the other turns off the rotating brush, since the Dyson does not work well at all on bare floors with the rotating bar running. The buttons on mine are right on the front of the machine and are very large.
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\015\012If your brush bar is turned on, but is not working,please turn off the machine, unplug it and turn it upside down. Take a look at the bar mechanism. Does it have thread or hair or any other long objects wrapped around it? If it does, remove these, using small scissors carefull if you need to. This kind of debris can easily stop the brush.
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\015\012If the bar still does not work, your vacuum belt is probably worn out or broken. you can order one here http://platinumvacuum.com/search.php?mode=search&page=1 or may be able to buy one at the same store where you bought the vacuum.
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\015\012Replacing the belt will require instructions and there is a video on how to do it here
\015\012http://www.wonderhowto.com/how-to-replace-belt-dyson-dc25-385358/
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\015\012Good luck to you.
Hi there,
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\015\012Sorry to hear you're having a problem with your DC25. You should be able to resolve the issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1566&product=DC25-ALLFLOORS
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\015\012However, if you're still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.
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\015\012Kind regards,
\015\012
\015\012Jack
\015\012Dyson Customer Service
Repair Help & Product Troubleshooting for Dyson DC25 All Floors Bagless Upright Vacuum

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