Having problems with your Dyson DC25 All Floors Bagless Upright Vacuum ?

Suction disappears when the tube is lifted from the machine to attach the tools


Answers :

Hi Pam,

I'm sorry to hear you're having difficulties with your DC25. If there doesn't seem to be much suction from the wand, there may be a blockage in the wand or hose. To check for this, please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc25/dc25-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-suction

This should resolve the issue, but if you're unable to find any blockages but continue to experience difficulties, please get in touch with us directly so we can provide further assistance. You can call us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com
Repair Help & Product Troubleshooting for Dyson DC25 All Floors Bagless Upright Vacuum

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