Having problems with your Dyson DC25 All Floors Bagless Upright Vacuum ?

My dyson dc25 won't lock in the upright position


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Repair Help & Product Troubleshooting for Dyson DC25 All Floors Bagless Upright Vacuum

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My DC-25 will not return to the upright position. I emailed Dyson support and the response was: "The DC25 stabilizer wheels will not lock into position if the “spokes” on the red pedal are not seated correctly." I agree with that assessment, but cannot figure out how to get the spokes on the red pedal to seat correctly. The manual is useless for this problem since that part of the vacuum cleaner came already assembled, so the manual does not address it. Help.


It sounds like the undercarriage unit has failed. It is a common problem on ball models. The DC25 is a recent model so would still be under Dyson's 5 year guarantee. Get them out to it. ... Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum

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Hi there, we can help! Can one of our advisors on 0800 298 0298 (UK) or 1866MYDYSON and they will be able to talk you through resolving this. We look forward to hearing from you. Kind regardsDarran Dyso ... Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

My dyson dc25 won't lock in the upright position


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Placing the handle of my Dyson DC07 into its upright and locked position causes the beater bar to stop turning. It will not start turning until the handle is first lowered to the working position and the Carpet/Bare knob is moved to the Bare Floor position and then back to the Carpet position. Then the beater bar turns until the handle is placed into the upright position. What might be the problem?


Hi its Darran at Dyson.The brush control is designed to switch the brush bar off automatically when you stand the machine back into the upright position. It is designed this way to protect any delicate floor surfaces when you have the ma ... Dyson DC07 Bagless Upright Cyclonic Vacuum

I'm trying to get my S7000 Miele to stand upright an lock in this position. It wont , i tried to see if foot release was jammed but cant tell it doesnt seem to release to let it move upright an lock in again..help


There is a rear dust cover that sometimes gets stuck, this will make it almost impossible to lock the handle up. First locate the cover which is at the rear right above the wheels. It's about 2"x8" and ribbed vertically and slides up behind the rear ... Miele S7210 Bagged Upright Vacuum

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Hi Chett,I'm sorry to hear you're having difficulty with your DC25. If the switch doesn't seem to be working correctly, I'd encourage you to get in touch with us directly as we'd appreciate the opportunity to provide further assistance. ... Dyson DC25 All Floors Bagless Upright Vacuum

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I have a Dyson DC25. The wheels won't return to the "storage" or "up-right" position. The red and gray "levers" that you step on to put in the up-right position seem to be locked. Any suggestions? Thank you, Cari


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Hi its Darran at Dyson. So that we can help resolve this, please call our Helpline on 0800 298 0298. One of our advisors can through some simple checks with you which will hopefully resolve the problem. We look forward to hea ... Dyson DC25 All Floors Bagless Upright Vacuum

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There is a rubber valve on the top of Dyson DC14 all floors. When the vacum is locked in its upright position or the hand wand is used there is a whistling sound coming out of the valve. When the vac is used as a floor vac, it does not make the sound. Is this something that I can fix? Is there an obstruction somewhere that would be causing this sound? thank you.


The Fixya user in this repair is giving out personal contact information rather then helping the customer out on the Fixya board. This defeats the whole purpose of Fixya if the "TheDysonTeam" just gives out his phone number and helps the customer o ... Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

My dyson DC25 won't go back into the upright position. It appears that a silver notch underneath has somehow come out of the sliding groove it should be in and lodged elsewhere. I've only had it 4 weeks!


Hi its Darran at Dyson.We can help re-locate the stabiliser. Please call our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US). Kind regardsDarranDyson Customer Service ... Dyson DC25 All Floors Bagless Upright Vacuum

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