Having problems with your Dyson DC25 Animal Bagless Upright Vacuum ?

Ball filter is popping up, stopping ball rotating and ball area is getting hot

\015 The ball filter keeps popping out and stopping ball rotating, also the whole area is getting hot!\015

Answers :

Hi there,

I'm sorry to hear you're having difficulties with your DC25 Animal. If the filter inside the Ball will not stay in place during use, please make sure that when you refit it, it locks into place with an audible 'click'.

I can confirm it's normal for your Dyson to become warm during use, but if you're concerned that it seems excessively hot, I'd encourage you to get in touch with us directly so we can help. You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com
Repair Help & Product Troubleshooting for Dyson DC25 Animal Bagless Upright Vacuum

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