Having problems with your Dyson DC25 Animal Bagless Upright Vacuum ?

My dyson has lost suction, no blockage - Dyson DC25 Animal Bagless Upright Vacuum


Answers :

Hi there,

I'm sorry to hear you're having difficulties with your DC25. If the machine doesn't seem to be picking up as usual, you may need to give the filters a wash.

In normal use, the filters should be washed at least once every 3 months, as shown in the video below. Use cold water without detergent, and allow at least 24 hours for them to dry completely somewhere warm before replacing them.

Although I note you've already checked the machine for blockages, you may want to run through the steps shown in our online Support guide to make sure you haven't missed anything:

http://www.dyson.com/support/help.asp?article=1148&product=DC25-ALLFLOORS

I hope this helps - if you'd like any further assistance or advice, please give us a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Repair Help & Product Troubleshooting for Dyson DC25 Animal Bagless Upright Vacuum

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