Having problems with your Dyson DC25 Animal Bagless Upright Vacuum ?

Dyson canister won't fit snugly


Answers :

Hi there,
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\012\012

I am sorry to hear your canister is not fitting properly. You may want to separate your cyclone assembly (the top purple portion of your canister) from the\012clear bin and reattach the components to ensure they are fitted together properly.



To do this, open the bottom of the clear bin, as if you were\012emptying it. Please be sure the bin is positioned over a trash receptacle in the event there is debris in the bin. Once the bottom of the bin is open please look at the back of your canister. Below the purple top of the canister and to the left of the debris\012inlet is a clear plastic loop that you can slip your index finger through. Just\012above this loop is a gray release catch . Using your thumb, press down on the\012gray release mechanism. At this point you should be able to gently pull the\012clear bin away from the cyclone assembly. After separating the pieces, briefly\012inspect them to confirm they are not damaged. If there is no obvious damage,\012close the base of the clear bin and place the bin on a hard flat surface. Next,\012carefully lower the cyclone assembly onto the clear bin. It may be helpful to\012use the red plastic piece on the back of your cyclone assembly and clear bin to\012line the pieces up correctly. You will hear a slight click once the pieces have\012been successfully reattached.



Please attempt to return the canister to the\012machine. If you are still not able to attach the canister successfully, please\012call us so we can provide further assistance. We can be reached at 1-866-693-9766 (US), 0800 298\0120298 (UK), and 01-475-7109 (IE).




Best wishes,
\012\012


\012\012

Jessica

Repair Help & Product Troubleshooting for Dyson DC25 Animal Bagless Upright Vacuum

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