Having problems with your Dyson DC25 Animal Bagless Upright Vacuum ?

How do you get items out of the vacuum hose that are stuck?

\015 My mother was vacuuming a large clump of our dog's hair this morning using the hose and small vacuuming attachment, and it sucked the hair right up, but right when it got to the end of the hose, the hair got stuck. Now we can't move it or get it out, and that is affecting the suction of the vacuum and ability to clean up other things. I was wondering if maybe I would have to take it apart or something? And if i do, how would I go about taking it apart? Please help.\015

Answers :

Hi there,

I'm sorry to hear you're having difficulty with your DC25 Animal. To remove a blockage from the hose, please follow the steps shown in our online Support guide for this issue:

http://www.dyson.co.uk/support/dc25/dc25-animal/how-to-use-your-dyson-vacuum/how-to-remove-a-blockage/removing-blockage-from-wand-and-hose-step-1

This should resolve things, but if you'd like any further assistance or advice, please give our customer Helpline a call on 1-866-693-9766 (US), or 0800 298 0298 (UK).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com
Repair Help & Product Troubleshooting for Dyson DC25 Animal Bagless Upright Vacuum

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