Having problems with your Dyson DC25 Animal Bagless Upright Vacuum ?

How to tell is belt or motor is bad on dyson 25

Answers :

Hi there, it's Jack at Dyson.

DC25 is equipped with a belt engineered to last the lifetime of the machine. It's protected by a safety cut-off system which shuts off the brush bar if something jams it. If the brush bar on your machine isn't rotating, it's likely that this just needs resetting, as shown in the video below.

The brush bar will never rotate when the machine is standing upright, so please make sure you recline your machine into the vacuuming position before testing it after following the reset procedure.

I'm confident this should resolve the issue, but if you would like some further guidance from one of our experts, please give our freephone customer Helpline a call. You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Dyson Online Customer Support

Repair Help & Product Troubleshooting for Dyson DC25 Animal Bagless Upright Vacuum

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