Having problems with your Dyson DC27 Bagless Upright Vacuum ?

It doesn't work properly - Dyson DC27 Bagless Upright Vacuum


Answers :

Hi there,

I'm sorry to hear you're having difficulties with your DC27. If the suction relief valve is activating, you may have a blockage in the cleaner, and you may need to give the filter a wash. The easiest way to locate and remove any blockages is to follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=1344&product=DC27-TC

In normal use, the filter should be washed at least once every 3-6 months. Use cold water without detergent, and allow at least 24 hours for it to dry completely before replacing it. For further guidance, please see the video linked below:

http://www.dyson.com/support/help.asp?article=1466&product=DC27-TC

I'm confident this should resolve your issue. However, if you'd like any further help or advice, please give us a call free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support
Repair Help & Product Troubleshooting for Dyson DC27 Bagless Upright Vacuum

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