Having problems with your Dyson DC28 Animal Airmuscle Vacuum Cleaner ?

I just bought a brand new Dyson DC28 and

\015 It is nearly impossible to push it on any level of carpet. I chose the right level for each carpeted floor but it does not make any difference. When I called Dyson they basically said they knew that model was hard to push on carpet so I should take it back and get a different model! What the heck kind of answer is that? If they know their vacuums don't work on carpets why keep manufacturing them? I am taking it back and getting a refund, but I need to know of a good brand that will self adjust to the different style carpets I have. I need it to go from hardwood, ****, and berber. Any suggestions?\015

Answers :

If you can, check the latest Consumer Reports buying guide for guidance.
Repair Help & Product Troubleshooting for Dyson DC28 Animal Airmuscle Vacuum Cleaner

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