Having problems with your Dyson DC28 Animal Bagless Upright Vacuum ?

Where is the brush on/off switch on the dyson dc28????


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Repair Help & Product Troubleshooting for Dyson DC28 Animal Bagless Upright Vacuum

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Where is the brush on/off switch on the dyson dc28????


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Hi my dyson is not sucking up very well when i put it on its side and switch it on the brushes are not going round when i put the white dail to on at the bottom the brushes go round but it makes a terrible noise i have cleaned the brushes checked the soleplate is on correct and taken the clear hose off and checked for splits the suction is there when i have been checking these things hope you can help thx


Hi there,Sorry to hear you're experiencing a problem with your cleaner. Please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US). We can run through some checks over the phone and provide you with the assistance you nee ... Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

Suction only coming through the wand when its replaced its not switching back to the upright. I have a dyson DC28 animal


Hi there, it's Jack at Dyson.I'm sorry to hear your DC28 doesn't seem to be working correctly. It sounds as though the change-over valve may be jammed - this diverts the suction to the hose when you remove the wand, and back to the cleaner he ... Dyson DC28 Animal Bagless Upright Vacuum

My Dyson DC15 has suddenly become very reluctant to turn left. This is only the case when it is switched on and irrespective of whether the roller brush is running or not. When the cleaner is switched off it behaves as normal as far as steering is concerned.There is no obvious problem with the ball or steering swivel mechanism. Any ideas ?


Hi its Darran at Dyson. Although strange, I believe we have a solution. It sounds as though the cleaner head hose is blocked. When the machine is running the suction will be pulling against the bloskage causingt he hose to contract and p ... Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum

Hello. I took the sole plate of to clean the brushes on my dyson dc14 however the brush part came out and i put it back in but since then whenever i switch it over to carpet setting it makes this really horrible clicking grinding sound its only new have only used it a couple of times.


You really need to take the sole plate back off and make sure the belt is running exactly where it's supposed to go and not looped over a piece of plastic or anything. More important is that you make sure the ends of the brush are seated properly an ... Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

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Here is the manualhttp://media.dyson.com/downloads/US/floorcare/Manuals/dc28_opmanual_usa.pdf ... Dyson DC28 Animal Bagless Upright Vacuum

I caught a shoe lace in my Dyson DC17; pulled it free, opened the brush/roller area and cleaned everything but the brush still won't work. Read somewhere that there is re-set button but the only one I found was to switch between the brush / sweep functions. Is there a fuse / connection / part that may need to be replaced?


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My Dyson DC28 works fine for a minute then it's like if the brush head gets too much resistance it quits spinning and the light starts flashing. When I turn the vacumn off then back on it's f


Hi Gayle,I'm sorry to hear you're having difficulties with your DC28. From what you've described, it sounds as if you may have the brushbar set at a level too low for the type of carpeting you're cleaning. If you select a higher carpet settin ... Dyson DC28 Animal Bagless Upright Vacuum

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Why does my Dyson Animal Upright Vacuum power light turn red when I tilt it back to vacuum? It will work if I switch it to bare floors and don't need the beater brush.


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I have a dyson dc14. the brush bar will not rotate when the vacuum is running. the belt is attached and it will rotate by hand. when you switch from bare floors to carpet-the bar will not kick in and rotate.


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Hi there,I'm sorry to hear you're having difficulties with your DC28. It's probably best if you get in touch with us directly so we can resolve this issue for you as quickly as possible.You can call us free on 1866MYDYSON - or if you ... Dyson DC28 Animal Bagless Upright Vacuum

The brush on my dyson ( for carpet) quit working. the belt is fine just won't turn on when I switch it carpet. Any suggestins?


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Hi Michael,I'm sorry to hear you're having difficulties with your DC28. If the selector pad doesn't seem to be responding at all, I'd encourage you to get in touch with us directly. We'd appreciate the opportunity to provide further assistanc ... Dyson DC28 Animal Bagless Upright Vacuum

I have a dc28 and the brush bar will run for a second and then quit have talked to Dyson and no help


Hello, I have a similar unit and had to have a brush transmission put in mine. I did not get any diagrams about the internals for mine and the contraption was overly complicated. There is a gearbox and you have to buy the entire thing, "Sorry no b ... Dyson DC28 Animal Bagless Upright Vacuum

We have a Dyson DC28. The brush no longer turns while vacumming the carpets. Also, the lights on the handle to adjust for different heights do not work. Can you help. I see of no way to get to the belt but I don't think it is broken.


Hi there,I'm sorry to hear you're having difficulties with your DC28. It's probably best if you get in touch with us directly so we can resolve this issue for you as quickly as possible. If a repair is necessary, this should be covered by our ... Dyson DC28 Animal Bagless Upright Vacuum

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