Having problems with your Dyson DC28 Animal Bagless Upright Vacuum ?

We have a Dyson DC28. The brush no longer turns while vacumming the carpets. Also, the lights on the handle to adjust for different heights do not work. Can you help. I see of no way to get to the belt but I don't think it is broken.

Answers :

Hi there,

I'm sorry to hear you're having difficulties with your DC28. It's probably best if you get in touch with us directly so we can resolve this issue for you as quickly as possible. If a repair is necessary, this should be covered by our 5-year warranty, as long as the cleaner has been used in accordance with the terms and conditions listed in the user guide.

You can call us free on 1866MYDYSON - or if you email your details to [email protected], someone will be in contact as soon as possible. We'll look forward to hearing from you.

Kind regards,

Dyson Online Customer Support
Repair Help & Product Troubleshooting for Dyson DC28 Animal Bagless Upright Vacuum

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