Having problems with your Dyson DC28 Animal Bagless Upright Vacuum ?

The beater bar on my dyson dc 28 animal sweeper is not engaging at all what could the problem be with this


Answers :

Hi Judi,

I'm sorry to hear you're having difficulty with your DC28. You haven't mentioned in your question whether your machine is displaying any indicator lights - these are designed to help you diagnose what the issue might be.

Generally, if the brush bar won't rotate, it may be because the brush bar is set too low for the type of carpet pile you're cleaning. Try raising it to the next available level to see if this helps. It's also important to keep the brush bar clear of any threads or hair, and to check the cleaner head is free of anything that could jam the brush bar - the video I've attached shows the correct way to do this.

Finally, the brush bar will never rotate when the machine is standing upright, or if you have the height selector set to 'Bare floors'. Make sure you have the machine reclined into the vacuuming position, and set to an appropriate carpet height setting once you've turned the vacuum on.

I hope this helps - if you find you're unable to reset the machine using the information I've provided here, please email your contact details and serial number to us at [email protected] One of our experts will be in touch as soon as possible to take you through some further diagnostic checks. If a repair is needed, we'll be happy to confirm whether this is covered under the machine's 5-year warrranty.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com
Repair Help & Product Troubleshooting for Dyson DC28 Animal Bagless Upright Vacuum

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

The beater bar on my dyson dc 28 animal sweeper is not engaging at all what could the problem be with this


... Dyson DC28 Animal Bagless Upright Vacuum

My dyson C07 ANIMAL is making a loud clatter noise when I push the head down. I have removed the sole plate and the brush bar is cracked so I removed it, but I understand the clutch maybe a problem also from reading other people's comments..how can I tell if it's a clutch problem also? Or... could it be just the brush bar being cracked that's causing the loud noise?


... Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

Beater bar stays engaged when handle of dyson animal 17 is in the up position


Hi Richard,I'm sorry to hear you're having difficulty with your DC17. The issue you've reported sounds very unusual, and we'd appreciate the opportunity to provide further assistance. Please give our customer Helpline a call on 1-866-693-9766 ... Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

Dyson Animal motor is running, beater bar is turning but very little if any suction. No suction from hose either. The inside canister is filling and moving, so there is some dirt being sucked in there. I have thoroughly cleaned all filters but not sure what is causing the problem. Any ideas?


Obstruction in the hose?\015\012Your vac has developed a hairball possibly.... when a piece of flexible media ie.... cardboard, plastic etc... gets lodged in the hose, and begins collecting hair & dust to the point it no longer has enough d ... Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

The beater bar switch on my dyson 24 gets stuck in the off position. I have to push it many many times before the beater bar engages. How can I fix this?


... Dyson DC24 All Floors Vacuum New Upright NEW

I have a dyson DC28 vacuum and the power button flashes on and off and the beater bar quit turning. I turned it over and found some string caught on the beater bar which I removed, but the beater bar still does'nt turn and the power button still flashes on and off. I hope you can give me a solution to this problem.


I had the same symptom with my wife's DC28. The problem was associated with the cam driven height adjustment mechanism. The beater bar must rock freely up and down when pressing on the tabs that the end cam lobes actuate. On ours I found hair and cru ... Dyson DC28 Animal Bagless Upright Vacuum

My dyson animal is hard to push on carpet - the beater bar is still operational. When I turn off the beater bar and run the vacuum on hardwood the beater bar stops moving, but it still ''rolls'' on the hardwood - it doesn't pull up like it used to. It also seems to not be picking up as well as it used to, although no blockages are present and the filter is clean.


... Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

Dyson Animal 07 beater bar not spinning - belt not broken


If your unit has a clutch it maybe that it is in the off position or the motor belt is broken your unit has to belts if its a clutched model  ... Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

Removing cover over beater bar for cleaning on dyson animal vacuum. Accidentally ran over mess on carpet and need to clean inside of cover and beater bar. Thanks


... Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

Dyson animal beater bar not working - Dyson DC07 Animal Bagless Upright Cyclonic Vacuum


Is the belt ok that drives it , is the clutch ok this video will give you instructions how to fix ... Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

My Dyson DC 24's beater bar switch didn't actuate and the beater bar didn't turn. When I brought it to a certified serviceman he told me that a wire interferred with the switch and all he had to do was move the wire out of the way of the switch. At the time the machine was under warrantee and it didn't cost me anything. Now however, the machine is out of warrantee and the problem has returned. Does anyone know how to access the switch and move the wire out of the way?


Hi- I had the same experience but it turns out there's a small trip switch if you've taken the brush out to clean it, it needs to be reactivated by pressing the small red button to the right of the brush... took me a year to figure this out! Been mea ... Dyson Ball DC24 Bagless Upright Vacuum

The beater bar on my dyson DC28 is not turning when it is placed on the carpet. If you lift the sweeper up the beater bar will turn but then when you place it back down on the floor it stops.


... Dyson DC28 Animal Bagless Upright Vacuum

Placing the handle of my Dyson DC07 into its upright and locked position causes the beater bar to stop turning. It will not start turning until the handle is first lowered to the working position and the Carpet/Bare knob is moved to the Bare Floor position and then back to the Carpet position. Then the beater bar turns until the handle is placed into the upright position. What might be the problem?


Hi its Darran at Dyson.The brush control is designed to switch the brush bar off automatically when you stand the machine back into the upright position. It is designed this way to protect any delicate floor surfaces when you have the ma ... Dyson DC07 Bagless Upright Cyclonic Vacuum

I have the Eureka 4870 "The Boss" Smart Vac. The beater bar began to turn constantly and can't be shut by moving the Brush Roll Contol to Bare Floor position or the machine to the upright postion. It has also eaten two new belts. A local tech says he has seen this problem whereby the free-wheel assembly that makes contact with the belt to engage the beater bar is misalgned and cannot disengage. It is usually the chassis which would mean replacement of enough parts that would not be worthwhile


... Eureka Smartvac 4870 Bagged Upright Vacuum

Beater bar belt needs replacedon a dyson DC14 animal


Remove the glide plate at the bottom of rhe machine. Remove brush and broken belt. Fit new belt and re install brush. Fit glide plate, job done.Its in the instruction book ... Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

Beater bar not spinning on my dyson animal DC14. Motor turns on and sounds good. My belt is not broken, and still tight on the bar. It looks like another possible belt or gear box between motor and bar. Can anyone please point me to next step?


... Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

Dyson animal won't start. Never had any problem with this vacuum. No apparent problem. No electrical problem with house or outlet. If there are some common things I could check/fix, things that might go wrong, I would like to check them out and get this machine going again.


Hi there, if the machine was running and cut out in use, this could be due to the motor overheating. The cause of this would be a blockage or a dirty filter. These checks can be found in the Support section on our website at www.dyson.com. ... Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

I have an animal dyson. The front nose dives into the carpet when moving the dyson in the forward motion, fine when pulling back. A huge amount of effort is required to move it forward. Took it to a technician and he said he could find nothing wrong. He had only short nap carpet for test. Works fine on short nap, if the carpet nap has any lenght to it like shag, the dyson severly nose dives. It's like the nose is sucked into the carpet. This problem just occured after the wife used the ho


... Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

The vacuum does not have suction from the beater bar. The wand has good suction and the belt is still in place on the bar. There are no apparent clogs. What could be the problem


... Dyson DC07 Bagless Upright Cyclonic Vacuum

No suction Just received my refurb. dyson animal bagless. Finally figured out how to get it all together, turned it on and there is no suction coming up thru the beater bar. The hair is just collecting around the bar and not going up into the canister. It appears all the suction is going thru the open red end of the attachment hose, which has a vented cover piece. Am I missing a piece or is there a switch to turn of the attachment suction?


So the red hose isn't connected to a part on the vaccum so like it is connected to the connester but not to an opening just above the beater bar, this is the only idea i can supply you with. good luck, maybe i got lucky and helped you out. ... Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

DYSON 28 ANIMAL BEATER BAR NOT SPINNING - Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum


Hi there,I'm sorry to hear you're having difficulties with your DC28. The machine is equipped with a sensor which shuts off the brushbar if something jams it. Once you've checked the cleaner head for obstructions, and removed any threads or h ... Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum

Racheting noise when beater bar is engaged on my Dyson DC 17. Bar is free of hair and strings


... Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

My Dyson Animal is not picking up very well in the drive position. With the hose the pick up is still very good. I have had it for 2 yrs now with very little problems. I have cleaned out all areas etc pipes, the brush underneath and cant find any blockages. The noise of the dyson is the same as usual. Could you tell me if there is a part that it sounds like it needs?


... Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

I have a Dyson 15 "the ball". The beater bar will only rotate if the vacuum is engaged and the handle at a high angle. The bar stops when I drop the handle to a lower position. The condition is repeatable. Can you provide part and repair instructions?


If air is leaking in somewhere, you will not have any suction.\015\012\015\012\015\012Also there are some possibilities that has to be checked to confirm the fault.The problem is minor but the possibilities are too much for this pa ... Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum

Had my dyson root cyclone for about 4 years now, and in the last year it's had a few problems. About 4 months ago it started to make this awful grinding sound when the roller bar was engaged and I took it to a repair shop and they said it was the roller bar itself. The shop replaced the part and it worked fine for a couple of months and then it started to make the grinding noise again. I tried the clutch reset suggestion (turn it on its side and turn the carpet/bare floor switch slowly back and


Bdepends how much thay charged you for a roller brush because you can buy a good vac for about 100 pounds with a 12 month guarentee so its up to you ... Dyson DC07 Animal Bagless Upright Cyclonic Vacuum
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.mictaservice.com || Terms of Use || Contact || Privacy Policy
Load time: 0.0844 seconds