Having problems with your Dyson DC33 Bagged Upright Vacuum ?
Will not change from bare floor setting to carpet
Most questions or inquiries can be solved over the phone by one of our Helpline staff.
If you feel your Dyson needs to be serviced, please contact our toll-free Helpline at
1-866-MY-DYSON (1-866-693-9766), between the hours of:
- 8am - 8pm (CST) Monday to Friday \015\012
- 9am - 3pm (CST) on Saturday \015\012
- 10am - 2pm (CST) on Sunday
If it is determined that your vacuum needs to be serviced, a Helpline representative will assist in locating a Dyson authorized service center nearest you.
If a Dyson authorized service center is not conveniently located to you, the Helpline will arrange to have your unit shipped to Dyson directly for service and shipped directly back to your residence.
\012With no weight on the wheels, it should change easier and if not at least you may be able to see and assist the mechanism by hand.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
My Dyson DC14 is making noise at the area where you move the control at the RH bottom of sweeper to change setting from carpets to bare floors...
... Dyson Vacuums
Will not change from bare floor setting to carpet
\015\012Most questions or inquiries can be solved over the phone by one of our Helpline staff.\015\012If you feel your Dyson needs to be serviced, please contact our toll-free Helpline at\015\0121-866-MY-DYSON (1-866-693 ... Dyson DC33 Bagged Upright Vacuum
Just got my dc33... one issue... the dial switch to control btn bare floor / carpet mode doesn't seem holding in it's position when I set to the bare floor mode... it keeps coming back to carpet mode with brush-bar activated... the dial doesn't really click to the floor mode. Any advice on this?
Hi there,I'm sorry to hear you're having difficulties with your DC33. If you're concerned that the brush control doesn't seem to be staying in position, it's probably best if you get in touch with us directly. One of our experts will be h ... Dyson DC33 Bagged Upright Vacuum
When i set it on carpet instead of bare floor it is hard to push when i vacume (when i turn nob it only has two settings floor and carpet no high pile or low pile)
Hi there,Sorry to hear you're having difficulties using your DC14 on this particular carpet. You may want to contact your carpet manufacturer to check it's suitable for cleaning with a vacuum cleaner equipped with a revolving brush. Manuf ... Dyson DC14 Animal Bagless Upright Cyclonic Vacuum
When i set the floor setting to carpet, it makes a nasty rattling noise. doesn't do it on bare floor setting
Hi,\015\012\015\012There is one major difference between the hard floor setting and the carpet setting - the brushbar doesn't spin on the hard floor setting. Hopefully this is a simple problem - the rattling noise suggests there may be so ... Dyson DC33 Bagged Upright Vacuum
I have an electrolux renaisence vacuum. the brush in the floor attachment turns but I have no suction. When I change to bare floor option on the handle the brush stops turning (correct) but I still have no suction. The lights on the handle showing --floor,carpet, high and low all work.
Sounds like you have a clog, either in the hose or the inlet by the brush roll. ... Vacuums
Our vacuum doesn't **** anymore. When we have it on the carpet setting the brush doesn't spin anymore, but it does when we switch it to the bare floor setting. What might be the problem?
... Kenmore 37105 Bagged Upright Vacuum
Put in new clutch, but the brush does not seem to be lowering when you change between bare floor and carpet. Does not seem to be touching carpet when engaged. Still has good suction.
The brushroll must be broken ... Dyson DC14 All floors Bagless Upright Cyclonic Vacuum
Nothing happens on the "bare floor" setting, it does something on the carpet setting but definitely not the normal sound or suction.
The switch frequently go bad on those. p# h-59136035 ... Hoover S2220 Flair Bagless Upright Vacuum
I've got a Kenmore canister vacuum, Progressive 236123, and there's a burning smell from the belt side of the head--smells a lot like hot rubber. I've cleaned the agitator and changed the belt, but I still get the smell. It's stronger when I'm using "carpet" mode than when I'm using "bare floor" mode. Any ideas what the problem is?
... Kenmore 23612 Progressive PowerMate Bagged Canister Vacuum
My Dyson 28 carpet level won't change when handle is lowered and any level is selected. Stays on bare floor level, and red and white lights flash. I have cleaned all filters and checked all access panels for being blocked. Please enlightene me .
... Dyson DC28 Animal Upright Vacuum New DC 28 Animal
Oreck xl commercial spits out dust on bare floor but work on carpet. It is about 15 years old. Bag has been changed. Brushes are spinning so belt is working. Started about 2 weeks ago. HELP!
It might be that the beater brush is spinning when you tip it up to look at it but slight pressure of it contacting the floor is enough to stop it.\015\012If it were my machine I would remove the beater brush and clean it as best I could, paying part ... Oreck XL Ultra Bagged Upright Vacuum
Kenmore Vacuum 116.36623501 does not stay on bare floor setting
It sounds like there is something wrong with the latching assembly. GO to the Sears Parts website and enter your Model number. Look at the parts assembly for the Nozzle, and the problem will be in one of items 12 through 17. ... Kenmore 25512/ 25513 Progressive Canister Vacuum
Hoover FLair bare floor switch setting does not work.
... Hoover S2220 Flair Bagless Upright Vacuum
Can you advise which setting should be used on different floors, ie hard floors and carpets, theres 2 different settings and I don't know which setting should be used on the different floors
Turn the machine on and look at the bottom. Turn to the two settings. The setting that stops the platten wheel from moving is for hard wood floors. If you cant tell, then setting 1 is most likely for carpets and 2 is for hard wood floors. Your ma ... Hoover Vacuums
Levels/Settings I am having trouble changing the setting on my vacuum from 1 or "Low, Hard Surface" to any other setting. Without changing it, I am unable to vacuum on my carpet, since the setting is too low.
These height adjustments are designed so that they will not adjust when the handle is in the "back" position. This is so they will stay where they are set and not self-adjust while you are vacuuming. To change the setting, you need to return the hand ... Hoover Elite Rewind Bagless Upright VacuumVacuum
My Hoover Windtunnel does not clean carpet. The machine keeps grabbing the carpet. It appears that even with the switch set for carpet, the machine keeps acting as though it were set for a hard floor. How can I fix it?
Move the height adjustment up a little ... Hoover U6476-900 WindTunnel Vacuum
Hoover Windtunnel U5750-900 Agitator brush is weak. It turns fine if I tilt the vacuum back, but it slows to almost 1/4 speed when it touches carpet, even on the highest carpet setting. I've replaced the agitator belt twice. The brush used to turn powerfully even on the lowest (Hard Floor) setting. Ideas? I should probably lube the agitator brush ball bearings, and re-check the belt, but, other than that, I'm stumped.
... Hoover U5750-900 WindTunnel Bagless Upright Vacuum
How is the V-belt tension adjusted (Hoover Model U6439-900)or how do I know if the tension is correct? There seems to be a lot of "play" in the belt and I'm wondering if that is the reason the brush roll only turns as the wheels turn, regardless of the carpet height setting. And yes, the brush roll is set for carpet, not hard floor. Or is the cause of the problem something other than the V-belt? A new flat belt was installed when the machine was professionally serviced so I assume (?) that was a
The V-Belt is not adjustable. There are two ways the belt has no tension: (1) when the handle is upright, a mechanical lever takes the drive tension off the belt, and (2) the brush roll lever setting you described. The upper handle would have to be ... Hoover U6437-900 / U6439-900 Windtunnel Bagged Upright Vacuum
Does the epic 3500 have a belt? It seems that when running on the carpet setting, it is very noisy and is not picking up the way it should. When we run it on the floor setting, it sounds better, but the rolloer doesn't go around to fluff the carpet. What is wrong?
Yes, it does. It definitely sounds like a broken belt. And the noise would probably be due to the belt still being in the machine and hitting the motor shaft.\015\012Due to some difficulty in reassembling the powerhead and getting the belt to ... Electrolux Epic 3500 Vacuum
The suction stays the same in floor and carpet setting
... Kenmore 25512/ 25513 Progressive Canister Vacuum
Stripped gear noise occurs in carpet mode, not bare floor mode
... Dyson DC07 Bagless Upright Cyclonic Vacuum
Dyson 23 Animal keeps putting itself in floor mode, when I press the button to change to carpet it turns itself back to floor mode
Make it impossible for it to turn back into flor mode ... Vacuums
On/Off switch. When the switch is set to "Floor" setting the vacuum will not turn on. When the switch is moved to "carpet" setting the vacuum starts.
Because floor means for lanolium it may have a sensor that detects carpet or linolium ... Kenmore 35821 Vacuum
Bissell carpet cleaner won't spray water on floor setting
I have the same problem, can someone help.\015\012\015\012Thanks ... Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum