Having problems with your Dyson DC33 Bagged Upright Vacuum ?

Dyson 33 wont push on plush carpet

\015 I bought a Dyson 33 two days ago and it is extremely hard to push on plush carpet (but works extremely well on my low-pile area rugs). I see the problem as the front on the vacuum squeezing down and into the carpet (and I have it adjusted to the "carpet" setting.) It has nothing to do with the carpet manufacturer. I really wanted to try a Dyson. Are all the Dyson vacuums like this one (hard to push on plush carpet) or is it just this model?\015

Answers :

Hi there,

I'm sorry to hear you're having difficulty using your DC33 on this particular carpet. If you haven't already contacted our Helpline, I'd encourage you to do so, as we'll be able to discuss other options which may be more suitable for your needs.

You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US). We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com
Repair Help & Product Troubleshooting for Dyson DC33 Bagged Upright Vacuum

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