Having problems with your Dyson DC33 Bagged Upright Vacuum ?

No suction on my Dyson dc33.

\015 Starting to think a made a bad purchase. I have been trying to figure out why my DC 33 simply stopped working after only a year. I get no suction when vacuuming carpets. The wand works great. However when I try to vacuum carpet I get a rattling noise. I've checked all the hoses and removed all the debris from the brush to no avail. Machine is set to carpet as well. Is there a right or wrong way to put the brush back in place? This doesn't seem like rocket science. Belt looks good. For what I can tell, brush looks good. Where's the rattle coming from. I've read all the suggestions. Any new ones?\015

Answers :

Hi Ronald, it's Jack at Dyson.

I'm sorry to hear about the difficulty you've had with your DC33. However, performance issues are usually very easy to resolve with some quick troubleshooting checks.

It may be best if you can get in touch with us directly so we can help further - it's hard to diagnose the exact cause of a noise without hearing it.

If you give our freephone Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US), our experts will be happy to run you thought some diagnostic checks. If the machine needs a repair or a replacement part, they can confirm if this will be covered under the terms of the 5-year guarantee which covers all of our upright and cylinder vacuums.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com
Repair Help & Product Troubleshooting for Dyson DC33 Bagged Upright Vacuum

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