Having problems with your Dyson DC35 Handheld Vacuum ?

Dyson dc35 max button gets stuck - Dyson DC35 Handheld Vacuum


Answers :

Hi there, it's Jack at Dyson.
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\012I'm sorry to hear you're having difficulty with the Max button on your DC35. In normal use, when pushed and released it should stay in the power mode you set it in, until you press the button again.
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\012It sounds like we may need to replace your machine's main body assembly. If you've owned your machine for less than 2 years, this may be covered under your Dyson parts and labour guarantee.
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\012So we can take some further details and talk you through some simple diagnostic checks, please contact our experts directly. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Please have your DC35 fully charged and near to hand when you call.
I found my MAX button had a crack in it, which was causing it to grab on the sides of the button hole, I tried various methods to free the button, but in the end I resorted to ripping the button cap off. Below the button cap is the max/normal switch itself. It now functions as it should, but is missing the MAX button cap, not really an issue for me, though if I could find a new MAX button somewhere I'd put it on, it looks like it should push straight on.
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