Having problems with your Dyson DC41 Animal Upright For Pet Hair ?

The vacuum hose is not pulling in suction

\015 When my DC41 is in the upright position, the vacuum hose appears to shut off, or has a very weak suction pull. I have checked as much as I can, but I cannot see any blockage or apparent reason for loss of suction.\015

Answers :

Hi William, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC41. From what you've described, it does sound like their may be a blockage in the wand, hose or one of the air ducts. To check for this, please follow the steps shown in our online Support guide: http://content.dyson.com/support/help.asp?article=1580&product=DC41-IRSPU

If you continue to experience issues with performance after you've followed through the steps in the guide, please get in touch. Our experts are on hand to help, and will be happy to walk you through some further checks - we should be able to resolve the issue right over the phone. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (US).

Best wishes,

Dyson Online Customer Support
Repair Help & Product Troubleshooting for Dyson DC41 Animal Upright For Pet Hair

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