Having problems with your Dyson Dc 41 Ball ?

DC41 ANIMAL I HAVE FOLLOWED THE VIDEO TO RESET THE DC41 ANIMAL BRUSH BAR AND IS STILL NOT SPINNING????? HELP!!!!! HAS ANYONE HAD THIS HAPPEN? WHAT IS THE SOLUTION?


Answers :


Hi Ashley, it's Jack at Dyson.

I'm sorry to hear you've had difficulty with your DC41 Animal's brush bar. Although I note you've already tried resetting it, I would encourage you to try again - please make sure that you've reclined the machine into the vacuuming position as the brush bar will never rotate when the machine is standing upright. Try pressing the silver brush control switch (next to the red on/off switch) twice while the machine is turned on and reclined.

If you do need further help after trying this, please contact us directly so we can confirm if we're able to help under the terms of your DC41 Animal's 5-year warranty. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com
Repair Help & Product Troubleshooting for Dyson Dc 41 Ball

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