Having problems with your Dyson DCO7 Upright Vacuum ?

My dyson upright will not turn on - Dyson DCO7 Upright Vacuum


Answers :

Hi there,

I'm sorry to hear you're having difficulties with your DC07. If the machine shut off during use, it may have overheated due to a blockage - the filter may also need a wash.

To check for any blockages, please follow the steps shown in our online Support guide:

http://support.dyson.co.uk/support/dc07/dc07-standard/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/wand-suction

In normal use, the filter should be washed at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow the filter to dry somewhere warm for at least 12 hours before replacing it in the machine.

This should resolve the issue, but if you'd like any further assistance or advice, please call us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com/
Repair Help & Product Troubleshooting for Dyson DCO7 Upright Vacuum

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