Having problems with your Dyson Slim DC18 All Floors HEPA Bagless Upright Vacuum - Iron/Titanium/Yellow ?

How do you fix the pre hepa filter on the Dyson Slim DC18


Answers :

Hi there,

In normal use, your DC18's filter needs to be washed at least once every 3 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for the filter to dry completely somewhere warm before replacing it.

The filter below the clear bin is designed to last the lifetime of the machine, and does not need to be maintained or replaced. Attempting to remove or clean this filter is likely to cause damage, so we'd strongly advice against this.

I hope this information is useful to you - if you'd like any further assistance or advice, please visit www.dyson.com and click on 'Support', or call our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Repair Help & Product Troubleshooting for Dyson Slim DC18 All Floors HEPA Bagless Upright Vacuum - Iron/Titanium/Yellow

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