Having problems with your Dyson Slim DC18 All Floors HEPA Bagless Upright Vacuum - Iron/Titanium/Yellow ?

Dyson slim - no suction through hose

\015 Bar turns fine and sucks when pushed but not when using the hose\015

Answers :

Hi there,

I'm sorry to hear you're having difficulties with your DC18. If the machine doesn't seem to have as much suction as usual through the hose, there may be a blockage in your machine. To check for this, please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc18/dc18-all-floors/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/wand-suction

You may also want to give the filter a wash - in normal use this should be done at least once every 3 months, as shown in the video below. Use cold water without detergent, and allow the filter to dry completely somewhere warm for at least 12 hours before replacing it.

This should resolve the issue, but if you'd like any further assistance or advice, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Repair Help & Product Troubleshooting for Dyson Slim DC18 All Floors HEPA Bagless Upright Vacuum - Iron/Titanium/Yellow

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