Having problems with your Dyson Vacuums ?

My turbine head is not working - spinning?? but when i pull it apart, it starts spinning.

Answers :

This has happened to me and i have three non spinning turbines at home. There are two ways to sort it, either call dyson if your machine is still in warranty, explain the problem and they should send you a new one. The second solution is in two parts, if the turbine is driven by the suction of the machine, take apart the turbine removing the brush bars and run water through it. leave it to dry and it should be fine. If the turbine is driven by power and not the machine's own suction, i am really not sure. definitely do not run water through it. Before you call dyson though, make sure the turbine is not clogged and that the hoses on the machine and the telescopic wand are not clogged by blockages. i know it sounds obvious but just to be sure! hope this helps
Contact Dyson regarding the fault.
\012There is a 5 year warranty on parts their customer service is amazing . They may send you a part to fit if faulty .
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