Having problems with your Dyson Vacuums ?

My old DC02 runs for 5 to 10 min before overheating and cutting out. Once it cools down it go backs to working. Any suggestions?


Answers :

Hi there,

DC02 is fitted with a thermostat designed to protect the motor. If your machine is cutting out after a few minutes of use, you may need to wash the filters. You can view a video demo of this procedure on the Support section of our website:

http://www.dyson.co.uk/support/help.asp?article=1920&product=DC02-SY-STD

It's also a good idea to check the cleaner for blockages - you can find out how to do this here:

http://www.dyson.co.uk/support/help.asp?article=320&product=DC02-SY-STD

You should find this resolves the problem. However, if you're still having difficulties, please get in touch with us free on 08002980298, so we can run through some checks over the phone.

Kind regards,

Jack
Dyson Customer Service
Repair Help & Product Troubleshooting for Dyson Vacuums

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