Having problems with your Electrolux EL1000A2 Pronto Bagless Stick Cyclonic Vacuum ?

My Electrolux Pronto is not charging. When I put the Vacuum stick on the charging stand, the purple light goes on for about 5 seconds and then it will be off. I tried to clean both the terminal (Vacuum stick and the charging stand) but the same thing happens. What can I do to make it work?


Answers :

Call electrolux there was a battery recall
Here is a link regarding the recall. It only applied to some of the models and serial numbers so check yours before you assume that is the problem. Mine was having the same problem and it was solved when I replaced the charger plug with a new one. Be CERTAIN it is a 15v charger. Good luck.
Repair Help & Product Troubleshooting for Electrolux EL1000A2 Pronto Bagless Stick Cyclonic Vacuum

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