Having problems with your Electrolux Pronto 2-In-1 Stick/Hand Vacuum - Cayenne ?

Electrolux 2 in 1 Ergorapido stick Vacuum. Motor runs then cuts out after 3 - 4 seconds. Sometimes it will run properly for 10 minutes so batteries are good. Why does it cut our usually?

\015 This is the 10 battery model. Have stripped it down as far as reasonably possible and blown out the dust etc. Even when motor runs properly it does not sound as fast as it used to.\015

Answers :

If the hand held is working correctly (By itself) try pulling up a little bit on the 4 metal connection tabs on the wand. The connection tabs were not making a proper connection on my unit.
Recall:Cordless Stick Vacuums by Electrolux Home Care Products Due to Bursting Batteries

Incidents/Injuries: Electrolux has received 34 reports of incidents in the U.S. involving damage to the vacuum and surrounding property. There have been two reports of minor injuries, including swollen hands and irritation to the eyes from contact with battery powder.
Description: This recall involves 2-in-1 cordless stick vacuums with a detachable hand vacuum and free-standing charger. Units involved in the recall have 9.6-volts printed on a serial plate on the underside of the handheld unit, and the following serial numbers: 074000001 through 085100001 and 74000001 through 85100001.

EL1000A - Pronto
EL1000B - Pronto
EL1000BX - Pronto
EL1000BZ - Pronto
PE1000B - Precision
EL1005A - Ergorapido
EL1006A - Ergorapido

Repair Help & Product Troubleshooting for Electrolux Pronto 2-In-1 Stick/Hand Vacuum - Cayenne

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Electrolux 2 in 1 Ergorapido stick Vacuum. Motor runs then cuts out after 3 - 4 seconds. Sometimes it will run properly for 10 minutes so batteries are good. Why does it cut our usually?


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