Having problems with your Eureka Smartvac 4870 Bagged Upright Vacuum ?

Brush roll belt stops turning when in position to vacuum. Does turn when vacuum is turned onto side. Belt is in tact, brush roll is fine. What's going on?

Answers :

I think I know what the problem is with your machine. It's a rather lengthy repair, and I'll be happy to photograph it for you (like I do on most of my Fixya answers), but I'd like to know before doing all of that if you still need help, or if you've already fixed it.
VacuumRepair, can you describe what you think the nature of the problem might be without going to all the trouble immediately of photographing the repair? My Eureka 4870 has similar symptoms to those described. The brush stops very easily even at the highest height adjustment when it comes into contact with the carpet. I replaced the belt hoping that would help, but it doesn't seem to have done so. The brush control lever does seem to work correctly, and the motor seems to work well: lots of suction, and the motor shaft seems to rotate at high velocity. I still wonder if the belt's slipping too easily, and if the idler pulley isn't pressing firmly enough on the belt. Honestly, my wife's so frustrated with the brush stopping on this vacuum (and has never been happy with its edge cleaning) that we're looking to buy a new one.
Repair Help & Product Troubleshooting for Eureka Smartvac 4870 Bagged Upright Vacuum

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Brush roll belt stops turning when in position to vacuum. Does turn when vacuum is turned onto side. Belt is in tact, brush roll is fine. What's going on?

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