Having problems with your Eureka Smartvac 4870 Bagged Upright Vacuum ?

Eureka 4870: when using hose, brush still spins, vacuum gets hot and smells like it's burning.

\015 When on "hose" setting, brush still spins, vacuum gets hot and there's a burning smell. I'm afraid to use the attachments for more than a minute. We had it in for service a while ago, but I guess they didn't do a very good job as it's doing it again. We change the bag very frequently and just changed the belt this week. (Belt is on correctly.) Any recommendations? Thanks!\015

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