Having problems with your Eureka The Boss SmartVac Upright Vacuum Cleaner 4870MZ ?

Eureka burning smell

\015 When upright, the brushroll spins fine. As soon as I start to vacuum carpet, the brushroll stops as the friction with the carpet increases. I have installed a new belt so that doesn't appear to be the problem.\015

Answers :

Hi, it's Cindy from Crucial Vacuum.
\012
\012\012\011Since you have replaced your Eureka 4870MZ 9200 Proheat 2x vacuum's belt, the issue may either be caused by your roller or the position of your belt. It sounds like as soon as your vacuum is lowered, the belt is either slipping or wear on the end caps is causing your roller to stop. This will cause the burning smell since your motor is now straining against the abrupt stop. Try taking off your roller and checking the conditions of the end cap or try to reinstall your belt. I have included an instructional video: http://youtu.be/rji0fl9hytY\012
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\012You can purchase direct your replacement brushroll from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com viewers, use code: FIXYA10
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\012http://www.crucialvacuum.com/eureka-smart-vac-roller.html
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\012 I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.
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\012
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\012 Cindy Yuk
\012 Crucial Vacuum Customer Care
\012 http://www.crucialvacuum.com
Could be electric fire, or just the nornal smell of it.
mine smells like bakon
Repair Help & Product Troubleshooting for Eureka The Boss SmartVac Upright Vacuum Cleaner 4870MZ

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