Having problems with your Eureka Vacuums ?

The brush is not spinning on my Eureka multicyclonic

\015 I've had my vacuum cleaner less than 6mths and the brush is not spinning. I have a yellow knob that has on it "brush/roller on/off But nothing is moving when I turn that knot off or on. The brush/roller does not move I still have the box and will happily send it back. I bought it through Amazon. Why am I have trouble?\015

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