Having problems with your Eureka Vacuums ?

I have a Eureka 4870GZ. It turns on, but the brush roller doesn't move. The belt looks fine. I do have an extra belt and would try replacing the old belt, but I can't get the old one off the motor shaft or the new one on. I called Eureka customer service. The lady said there's supposed to be a small space between the motor shaft and the outside edge of the vacuum where I can slip the old belt off and the new one on. I don't see it. It looks like the motor shaft goes into a recessed place in the

Answers :

Remove the top cover so that you can access to belt, You'll find 2 rows of 4 decorative holes on the top cover, In two of the holes you'll find the screws, Please use a flash light to see in that., Once the screws are removed, you'll be able to take out the top cover. Pull the belt so that it should rotate the shaft and look for small space in between from where you can take off the old belt and new belt on. remove the agitator from its drive shaft, put new belt in, put the agitator back into place.
You will have to undo the top cover, from where you can access the area to change the belt. There are a lot of holes there once you open the cover, but you should be able to locate 2 or 3 (I'm not too sure), that hold the top in place. These may be a bit hard to find, but once done, you can remove the top cover and change the belt.

Hope that helps!
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