Having problems with your Euro-Pro Shark Steam Mop - Gray/ Purple Vacuum ?

Euro-pro shark s3325 will not heat up

\015 Ready light automatically comes on after filling with water and plugging in. You can hear it click, but red light for heating does not light up. Waited about 20 mintues to see if it would produce steam. It did not. Unplugged and emptied unit, water was still room temperature. This unit is less than one year old, however, when I called the company, they said that it is older than that and they have not made it for years. They do have parts, and state my warranty is not in effect! Seems I should call BBB. . .does anyone have an answer to my problem. In the mean time, I'll locate receipt -- I know where it is. . .and if no solution, will box it back up and return it to the store for a full refund! In the mean time, does anyone have an idea on a better product????\015

Answers :

Sounds like you got stuck with NOS item. New Old Stock. Happens a lot and if you can find that receipt be sure and try to get a refund or another one.

Many items have a date code stamped on them or a manufacturing date on the box, try to buy new or don't give full price.

As for another brand, I like Bissell but don't know if they make something like this.
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