Having problems with your Euro-Pro Ultra Steam SharkTM II Hard Surface Steam Cleaner Vacuum ?

Dead shark in the water

\015 My Shark steam cleaner (Euro-Pro steam canister) when plugged in gets warm but both the "ready" and "steaming" lights do not come on and no water or steam come out when the switch on the handle attached to the hose is turned on. (Although i can hear a click in the shark when pushing this button) Any suggestions?\015

Answers :

Call them at 1-800-798-7398
\015\012Have the model number, the country it was made in and the date it was\015\012made. All found on sticker on bottom of unit. They are foreigners that\015\012answer the phone, so be prepared to spell everything. It takes 3 weeks\015\012to get the parts but I found them to be inexpensive.
Repair Help & Product Troubleshooting for Euro-Pro Ultra Steam SharkTM II Hard Surface Steam Cleaner Vacuum

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Suggested Questions/Answers :

Dead shark in the water


Call them at 1-800-798-7398\015\012Have the model number, the country it was made in and the date it was\015\012made. All found on sticker on bottom of unit. They are foreigners that\015\012answer the phone, so be prepared to spell everything. ... Euro-Pro Ultra Steam SharkTM II Hard Surface Steam Cleaner Vacuum

My Shark is less then one year old. The Shark steamer will heat up - the water is hot - however, when I push the handle to mop the steam is not released, then it cools down and only cold water is releases from the mop head.


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I tried running vinegar through as you would a coffee pot to get rid of hard water scales. This did not work. Then I noticed that the light behind the shark decal on the front of the machine was going off and on. And sure enough as I moved the cord a ... Euro-Pro Shark Steam Mop - Gray/ Purple Vacuum

Hello! I purchased the cascade 170 internal filter for my tadpole this past Tuesday. All seemed to be well until I returned home from work this Sunday morning to find him dead. There was a film of little white bubbles all of the top layer of the water. The filter was submersed however it appeared that some of the water had evaporated but was still over the top of the filter. Is there a problem with the filter or the level of water? I'd like to get another tadpole but would like to know


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I have a shark steam mop and it will not get hot and steam the water so I can clean the floor. The green light works on the front and that is all that works. It there an element or something inside that heats the water. It is under warranty they should have to replace it.


Hi,Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head...Euro-Pro Shark Steam Mop Problem ... Euro-Pro Shark Steam Mop - Gray/ Purple Vacuum

My Shark steams, but not much water is getting to the pad. This is a new problem. I've owned three Sharks and love them. Please help.


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My shark steam mop has stop producing the steam to clean. I only get a little water to come out to wet the cleaning pad. Is it stopped up and if so how do I get the steam and water flow back


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Poor cleaning I recently bought the Shark Steam Mop as I read mainly fantastic reviews. I was disappointed to find that it leaves a slight film on my dark hardwood floors when finished. I can wipe the film away with my finger and you can see foot prints if walked over. I also found that there are cloth streaks on my ceramic floors after drying as well. I followed all instructions, vacuumed beforehand, used distilled water even though my water is not considered hard, cleaned slowly, etc. I am wo


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Vinegar Hello! I really love my new Shark Steam Mop. It is useful for cleaning my Pergo floors without streaking. Can I add some white vinegar to the water or will that damage the mechanism or clog something? I am using distilled water, by the way. Thanks- Denise


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I have had my shark steam cleaner for 6 months now and I love it, but I have hit a snag. I have not useed it for a cople weeks and when I plugged it in today - no steam. It seems to heat up, but there is no water coming out - the cleaning pad stays dry? Am I supposed to do some sort of regular cleaning of the water resovoir to prevent clogging or something?


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