Having problems with your Hoover Platinum LiNX Cordless Stick Vacuum ?

My Hoover Linx is not picking up anything. Nothing seems to be keeping the brushes from spinning but they are not working. It is only 3 months old. Fully charged.


Answers :

I think you have 2 problems:
1. The LiNX gets clogged somethings in the head unit and the clog is difficult to see. Remove the head (via the push button). and clean out the clog. I do this with a lenngth of coat hanger wire that I bent a small hock on to the end.
2. If the roller stops turning it can be caused by one of the power wires to the moter getting severed in the swivel connection in the head unit. This has happened to us twice. I took the unit apart (a pain) and was able to fix by soldering and taping wires. However, Hoovers design is not great in getting power to the motor and this may recur. I love these vacuums and I hope they engineer a more robust wie feeding solution.
It sound as if the belt may have jumped of the brush roller you should be able to take the base plate off and see if the belt has broken or just jumped off the drive shaft
Repair Help & Product Troubleshooting for Hoover Platinum LiNX Cordless Stick Vacuum

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