Having problems with your Hoover S3765-040 WindTunnel Bagless Canister Vacuum ?

Carpet power head will not stay attached to telescoping wand

\015 The main carpet power head falls off the wand when I pull up or back while carrying the machine or vacuuming. I had this problem the first time I used it new, but it seemed to be fine when I pushed the wand firmly into the neck of the carpet attachment. It seems that the pin does hold tightly enough. It was fine for quite a while but now it falls off consistently and drives me crazy.I think it is still under a year old.\015

Answers :

To answer your last statement, if you do not have a receipt, the warranty will go by the date ofyour serial number. the first 4 digits are the month and year. this model usually has a 1 year wty. the wand button may not be protruding as far due to dirt under the metal band. however you may still have an issue with the neck on the powerhead which will require shop service.
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