Having problems with your Hoover Self-Propelled WindTunnel Bagless Upright VacuumVacuum ?

The vacuum is not rolling easily. It "drags" on the rug.

\015 It is supposed to be self-propelled and it used to roll very easily, now I have to really push it. \302\240It seems to want to "****" up the rug.\015

Answers :

Hi There,

When a Hoover Windtunnel becomes hard to push, this usually indicates that self-propelled has stopped working.

When this stops working, it can be caused by several things. The first, most common problem is that the belts have either broken, or stretched to a point where they no longer engage the self-propelled mechanism. In order to verify this, simply make sure that the machine is set to the Carpet setting, turn the machine on, and turn it over on it's side with the handle release pedal reclined (make sure it's not in the upright position). Is the brush at the bottom of the vacuum spinning? If no, this definitely indicates that your belts have gone bad and need to be replaced. There are two belts on your machine, one controls the brush, the other controls the self-propelled mechanism. We've shot a helpful video that walks you through step by step on how to replace the belts.

This is by far the most common problem that we see on your particular model:


The other problem if the belts are installed properly that would cause \012the self-propelled wouldn't work would be the self-propelled actuator \012arm. There is a cable that starts at the handle of the vacuum, and \012runs all the way down to the floor head of the vacuum that controls the \012transmission. As you pull backwards on the handle of the vacuum, the \012cable pulls this actuator arm backwards, which then turns the wheels \012backwards, and when you push forward it turns the wheels forward.

The\012 problem with the way it's designed however, is that if you pick up the \012vacuum cleaner by the handle of the machine rather then using the \012carrying handle on the back of the vacuum, it causes too much tension on\012 the actuator arm, and will cause the cable to rip right out of the arm.

This\012 is a VERY common problem on this model. To check and see if this part\012 is broken on your vacuum, step on the handle release pedal so that the \012handle is in the vacuuming position, push the pedal a second time so the\012 machine lays flat on the floor.

Now if you look right behind \012the height adjustment switch, and the rug / floor switch where the floor\012 part meets the upright part, you should see a cable that connects into \012the actuator arm. Pull up and down on the handle and look for \012movement. Is the cable loose with only a nut attached to it, or is it \012resting in the actuator arm?

Here's a very helpful link that \012shows you exactly how to replace the actuator arm:
How to Replace the Actuator Arm on \012Hoover Self-Propelled Windtunnel

If this didn't help you, \012and the problem is still happening, please just use the add a comment \012form here on Fixya and let me know that you're still having problems. \012I'd be honored to go through and do some more advanced diagnosing with \012you.


I hope this we helpful to you. If you did find this\012 helpful, please be so kind and leave feedback for me. This is why \012repair professionals like myself continue to come back and give free \012repair advice, to get the recognition of a job well done.

Thanks\012 so much,

Chris Jones
GoVacuum.com
Repair Help & Product Troubleshooting for Hoover Self-Propelled WindTunnel Bagless Upright VacuumVacuum

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