Having problems with your Hoover SteamVac Carpet/Upholstery Deep Cleaner Vacuum ?
Substandard carpet pad?
\015 After 6 years in a new house, we had water damage that left stains on the carpets. The insurance co. will repace the carpets. These are two seperate rooms that had identical carpet. After taking a sample the Insurance co. told us that one of the rooms had "substandard" carpet padding. Any carpet put down on this pad would void the warranty.Has any one ever heard of substandard padding?\015
This had occurred in the past, and we had replaced the sump pumps and employed agencies, such as Serve Pro to insure that the carpeting and padding were appropriately treated and in the nine+ years we owned the home, this never caused any problem with either the carpet. \015\012As one would expect, the water wet the carpet and the padding. We immediately called Serve Pro, and as they have done for us before, pulled up the carpeting to expose the padding so that the extent of the dampness could be determined and set up high velocity fans. As the workers began to pull up the carpeting, which at this point had been installed for less than 6 months, large portions of the carpet literally disintegrated in their hands. In fact it occurred to such an extent that the workers commented they had never seen a carpet fall apart like this. \015\012I immediately contacted Empire Today and was transferred from person to person, until someone agreed to come to the house to inspect the carpet. During one such telephone call when I described the events with the sales representative, I was told they are independent contractors and we cannot be held responsible for what they tell you. Two representatives from Empire arrived, a man who said very little, and a woman who spoke broken English. I was admonished for not keeping all of the bits of carpet and I tried to explain that there wasn’t much to keep as it simply fell apart into fibers. Given that the three of us who reside in the home are asthmatics, I was leery of having wet fibers floating about. I was also advised by these representatives to make a claim on my homeowner’s policy. They surveyed the damage, and took with them all of the samples we had reserved. \015\012Despite repeated telephone calls to determine the status, I was unable to get an answer. After multiple attempts to contact someone, I was offered the opportunity to purchase the same carpeting again at cost. I declined that offer stating that the carpet was clearly substandard and I had no intention of putting it back in my home. \015\012Through counsel, I offered one of the options reflected on the Empire contract, “to pay 15% of the total to cover the labor”, and I added that I would still pay for the carpeting on the second floor staircase as it did not seem fair to keep and use a product without paying for it, and “cancel the contract”. \015\012We were repeatedly advised to make a claim on our homeowner’s, as if that would solve the problem of the substandard carpet. We repeatedly responded that in the state of Maryland, this type of water damage is not covered. Hence, that is not an option, and truly this is the result of bad workmanship and bad business, not an unforeseeable catastrophe such as a fire. \015\012Finally after repeated messages and correspondence, we received a letter dated June 5, 2007, wherein Empire states that Empire states that its warranty expires in September, but there is no offer to honor it and that the manufacturer’s will honor its limited product warranty provided I “produce evidence that the carpeting is defective”. Any such evidence was taken by the Empire representatives when they inspected the damage months ago. \015\012I have repeatedly made what I believe to be more than a fair offer. At this point I want the contract cancelled and all of the carpeting removed from my home. The sales person used deceptive sales practices in asserting the quality of the carpeting; Empire refuses to stand behind its own product, its sales representatives, and is only interested in getting as much money as possible out of people.
Repair Help & Product Troubleshooting for Hoover SteamVac Carpet/Upholstery Deep Cleaner Vacuum
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
Substandard carpet pad?
This had occurred in the past, and we had replaced the sump pumps and employed agencies, such as Serve Pro to insure that the carpeting and padding were appropriately treated and in the nine+ years we owned the home, this never caused any problem wit ... Hoover SteamVac Carpet/Upholstery Deep Cleaner Vacuum
Seems to be sucking up the particles from the actual carpet, either the pad or carpet itself Help???
It sounds like there may be sand in the carpet. If you live in a sandy area, this is not unusual. Walking on the carpet will cause the fibers to rub on the sand and eventually be cut through. The vacuum is strong enough to pick up these fibers, bu ... Dirt Devil Vacuums
How to remove the residue on hardwood floors left by carpet pads?
Electrolux carpet shampooer - scrub pads will not stay on
... Electrolux Vacuums
Kirby creating dirt under carpet?
It is possible that the height adjustment on your Kirby is to close to the carpet,which could account for the problem you're having.The correct height adjustment for your Kirby is this-Lower the height adjustment down until you hear a change in the s ... Kirby Ultimate G Bagged Upright Vacuum
My carpet cleaner (bissell proheat plus) is not steaming, dispensing cleaner. Seems like there's a little thingy that should be spinning or turning..... When I work a small area of carpet, it just leaves behind dry blobs of carpet gunk like pet hair. I had to use a carpet sweeper to clean up. FYI - I filled the cleaning fluid container and after trying to clean the carpet, it did empty out but the carpet isn't wet. Any tips? The manual doesn't help.
You need to replace the pump belt. Here is the belt you need:Bissell ProHeat Belt ... Bissell 7901-1 ProHeat Scotchgard Upright Wet/Dry Vacuum
Carpet stained recently cleaned my cream coloured carpet in my entrance hall with a carpet cleaning product, wet foamy spray type, ran out of this and found a part bottle of a different brand in my cupboard, used this to finish off however must be some sort of reaction and carpet gone a greenish colour i think (colour blind sorry ) any idea's of any product that might restore my carpet, will try anything, nothing to loose. thank you Peter McGurk Goole East Yorks
Ok in the future try to have carpet cleaned only by a pro. For spot cleaning use white paper towels or dish towels and warm water. (ONLY WHITE) 99% of fabric is white and then dyed to color and if you use a color cloth you might pull the dye from the ... Bissell OxyKIC - Oxygen Activated Carpet Spot and Stain Remover Vacuum
I have a Dyson all-floor model (not the ball). I recently replaced my carpet to a Frieze. Since replacing the carpet, the Dyson is extremely hard to push. It almost forms a "seal" with the carpet. Seems to work fine on Berber carpet and laminate floor. My husband has checked to make sure the brushes are working, hoses are not clogged and belts are OK. I've had it for about a year. It is virutally impossible to push on the new carpet. Any ideas?
Have you adjusted the brush control system. If you look at the link below page 6 will tell you how to adjust. If this is not you vacuum please give the model # of the one you have so I can help you more.\015\012\015\012 ... Dyson DC14 All floors Bagless Upright Cyclonic Vacuum
We have a Bissell Proheat Cleanshot 2X Model 9500 Steam carpet cleaner. The first time we used it things were great. The second time we used it it left tracks in the carpet. We have no idea what caused this. We tried using the machine on an entirely different carpet and it did the same thing. After vacuuming the carpet about 10 or 12 times, the tracks are still embedded in the carpet - HELP!!!! We're read and reread the manual and contacted customer service and received no help.
First things first. It's only the second time you have used the machine, so it must be fairly new. If you have a receipt and the unit is less than a year old you should take it to an authorized Bissell repair center and have the machine inspected und ... Vacuums
I sucked up a sock into the carpet attachment of my electrolux 3500 series and the carpet attachment cut off. After the sock was easily removed (it was only wrapped around the brush part) I reattached the carpet attachment, turned the vacuum on and flipped the switch to turn the carpet attachment back on, but it won't come back on. How can I fix it?
Did you press the reset button? There will be a reset button either on the back of the unit just below the bulkhead or on the top side of the base.\012\012Locate the reset button and press; this should allow the carpet attachment to resu ... Electrolux Epic 3500 Vacuum
I have a Bissell Pro 2x carpet cleaner. The water heats properly as well as spraying the cleaning product. However, when I go to suction the water from the carpets, the 2 in 1 water tank bladder works properly but there is no dirty water outside the bladder. I have only used this carpet cleaner ~ 5 times and in the beginning I had to empty the suctioned water quite frequently as it was dirty and it could not not hold any more water. So I have done 1 room and all the dirt remains in the carpet
Check that the suction cone is not blocked. Check that the filter or hose to the bladder isn't blocked as well. ... Vacuums
I have an animal dyson. The front nose dives into the carpet when moving the dyson in the forward motion, fine when pulling back. A huge amount of effort is required to move it forward. Took it to a technician and he said he could find nothing wrong. He had only short nap carpet for test. Works fine on short nap, if the carpet nap has any lenght to it like shag, the dyson severly nose dives. It's like the nose is sucked into the carpet. This problem just occured after the wife used the ho
... Dyson DC07 Animal Bagless Upright Cyclonic Vacuum
Carpet vacuum attachment quit working after sucking up a bedskirt. Bedskirt has been removed but carpet attachment will not work. My old vacuum had a reset button on the carpet attachment for use when the carpet attachment sucked up something and turned off. Does the Hoover have such a feature, and, if so, where is it? If not, how do I fix the problem and how do I keep it from recurring? Model # S3765-040. Serial # 100700081298. Purchased 2/08.
I have a Hoover Conquest approx. 4 yrs old. The turbo head is not working Model No. PB4 230-240V AC 50Hz 200w CS4901N (N127) I have been trying to locate another one or another one similiar to fit my machine ... Hoover Vacuums
I have a vax power jet carpet cleaner it is afew years old my problem is when cleaning carpets it makes black streaks all over the carpetwhenthe capet is dry you can see these streaks and it makes the carpet look even dirtier than before i went to wash the carpet . can you give me any suggestions as what is wrong thanks
... Jet Vacuums
I don't feel that the vac is close enough to the carpet anymore .. it's almost like I have to push the head down so it reached the carpet to roll the brush through it ... I've tried a friends vac and it shows nicely that you've just vacuumed the carpet .. heavy traffic areas are not getting pulled back up .. I have the short shag type carpet .. Thanks
Consider disassembling and cleaning your unit. Sometimes dirt and grit will build up, and when wiped away allow the moving parts to function better. Dysons are made to be broken down by the homeowner. A manual can be obtained here: http://www.manual ... Dyson DC07 Animal Bagless Upright Cyclonic Vacuum
The dial that you turn on hard floors or carpet,when in carpet slips by and then go past and makes a awful noise will not stay in carpet position to vacuum on carpets.
... Dyson DC33 Multi-Floor Upright Bagless Vacuum Cleaner
Leaking Hoover Scrub Spin Carpet Cleaner
... Hoover F5906-900 Upright Steam Vacuum
My dyson dc17 sits low on my carpet in carpet mode and the brush does not roll. If I lift it off the carpet it rolls just fine. What can I do? It sucked in a shoe string. And a little after it starte
Probably the teeth on the belt av stripped and needs new belt ... Dyson DC17 Animal Bagless Upright Cyclonic Vacuum
I am using a bissell powerlifter plus to clean my carpet. i am using the bissellnodor remover formula. my carpet isnt wet and i was wondering if it was working if my carpet isnt wet.
... Bissell 16943 Powerlifter Wet/Dry Vacuum
Noise Hi... I was doing normal house work and had been using it on carpet... I put it on floor for my hardwood floors and picked up loose clean cat litter and went to put it back on carpet and it made a horrible noise like it was rubbing. cleaned the filter... cleaned the roller thingi ...checked the belt and it is still making that horrible noise. It does not make the noise when I have it on floor but as soon as I put it on carpet it screams at me. Help! Please and thanks Linda
Hi Linda,\015\012Sounds like clutch problems, try to move the lever for carpet/floor back and forth a few times maybe it will free up. If it still makes the grinding noise, the clutch assembly will have to be replaced. Let me know, i can even ... Dyson DC07 Bagless Upright Cyclonic Vacuum
WHEN I PUT THE MACHINE ON TO CLEAN TH CARPET THE WATER DISPENSES INTO THE CARPET AND THE BRUSHES do not SPIN and theres NO SUCTION TO REMOVE THE WATER FROM CARPET
Make sure the lower tank lid is on securely, clean the intake filter on the top right of the machine. ensure the front panel is installed (the square to remove for hoe use). this has to be in place for carpet operation ... Hoover SteamVac F5914-900 SpinScrub Upright Vacuum
My Bissell spot bot does not **** the cleaning fluid out to the carpet. It has suction from the carpet to the machine but not from the machine to the carpet?
... Bissell 12005 Spot Bot Handheld Vacuum
Dirt devil vacuum cleaner--trouble vacuuming dirt and pet hair on carpeting --is the problem with the spinning brush which contacts the floor, not contacting the carpeting?? I thought (when I bought this vacuum) that the aforementioned brush was adjustable to various heights of carpeting. Sometimes, it seems like nothing is being vacuumed up --unless I have just put a new bag on the vacuum... Do I need or can I replace the spinning brush on the bottom of the vacuum so it kicks up and vacuums
Try replacing the belt. Rubber belts stretch out after about a year. ... Dirt Devil CE6100 Featherlite Upright Vacuum
Why doesnt my Dyson auto adjust on our carpet? We have a taller, soft carpet and it digs into it, making it very difficult to vacuum. We have had the vacuum for about a year at another house and it worked GREAT on the berber......our new has a tall carpet somewhat like shaved berber and now the vacuum wont work.
... Dyson DC14 Animal Bagless Upright Cyclonic Vacuum
Hoover platinum carpet cleaner. won't extract the water out of the carpet... ever since I used the hand held extension. I have tried unplugging, resetting the hand held part... i have all this water in my carpet!!!
... Hoover SteamVac F5914-900 SpinScrub Upright Vacuum