Having problems with your Hoover U6437-900 / U6439-900 Windtunnel Bagged Upright Vacuum ?

Dirt cup lock on windtunnel vacuum won't lock

\015 The lock that keeps the dirt cup (canister) in place will not slide to the lock position. It is only 1 month old. I have tried pushing up gently with dirt cup, tried repostioning the bottom of the dirt cup. Nothing seems to help. It seems stuck. A couple of times it worked with a little exerted effort so I thought it was just jammed or had dirt or somthing lodged in it. Now it will not go back to the locked position and I can not vacuum. I paid $300 and have had it 1 1/2 months. I am very frustrated now.\015

Answers :

It may have to be taken off and then re-installed, but if it is only 1 and 1/2 old, then it is under warranty. There is a full year on Hoover vacuums. Just take proof of purchase with you and take it to a warranty repair shop. You should have their 1-800 to call and find the closest shop. Warranties are void if you temper with it.
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