Having problems with your Hoover UH70400 Bagless Upright Vacuum ?

The brushroll on my hoover upright UH70400 will not rotate on carpet

\015 The brushroll on my hoover upright UH70400 will only rotate when the vacuum is on a hard surface floor like hardwood, but will not rotate on my carpet currently. There is no hair or anything stuck on the brushroll and we have checked the belt which appears fine. What do you think the problem may be?\015

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