Having problems with your Hoover Vacuums ?

Vacuum height won't go on low carpet setting. Dial will go on medium and high, but not low.

Answers :

Make sure you're not trying to adjust w/ handle in upright locked position because thewre is a cam which raises the vacuum head a little bit when handle is locked in upright position. If this is not the problem, turn vacuum upside down with handle in unlocked position and power cord not plugged in(for safety reasons obviously), unscrew and remove 3 screws that hold belt/beater brush assembly cover in place(2 are in corner near ends of beater brush and 1 is towards motor housing) tilt end of cover with 1 screw up and remove cover(there are 2 tabs at beater brush end of cover). Right above this is the height adjustment assembly with 2 rollers, raise up the assembly gently and using your finger or a bristle bottle brush,etc. make sure there is no debris caught between the height assembly and the hose(you will understand when you see it), if there is no debris you can now see the pattern on the bottom of the height adjustment knob and the lobe that rides on it, just check to make sure nothing is broken and/or missing, hope this helps!!
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Vacuum height won't go on low carpet setting. Dial will go on medium and high, but not low.

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