Having problems with your Hoover Vacuums ?

The brush rollers on my hoover mach 5 won't turn. I've cleaned everything and checked the belts and everything checks out fine. I had the vacuum for about a year.


Answers :

I had the same problem. The problem is the small v-belt for the roller brush (Hoover part# 38528034). Although it looks in good shape, it's been stretched too large for the idler to keep good tension. The tension on that belt varies with the handle geometry so if you slam handle all the way down the belt gets stretched a little bit each time.
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