Having problems with your Kenmore 23612 Progressive PowerMate Bagged Canister Vacuum ?

Power cord caught in rewinder, Sears bagged canister. 10 yrs old Model is 116.3285590C I replied earlier but don't know if you received the information. Thanks Bryan


Answers :

Hi There,

I'm sorry, I didn't get your comment on your previous repair. In order to get the cord reel out of the canister, here's what you'll need to do:

I have uploaded a parts diagram of your model below so that you can follow along:

7dbc7c2.jpg

Step 1. Open up the tool lid as if you were going to remove the dusting brush or crevice tool from the top of the vacuum. Once the lid for the tools is open, simply grab the two arms at the base of the lid, and pull forward towards the front of the vacuum where the bag connects. You'll need to remove the tool lid completely from the rest of the vacuum. You may have to lift slightly upwards while pulling forwards to remove the lid.

Step 2. After you've removed the tool lid, now open up the lower part of the tool lid that covers the vacuum bag (Part 29 in diagram above). While this cover is open all the way, grab the two arms on this part as well, and pull towards the front of the vacuum where the bag connects, and slightly upwards, just as you did to remove the tool lid. Remove the vacuum bag lid completely from the vacuum cleaner as well.

Step 3. There are two visible screws that are now visible (The screw listed as number 16 that's directly underneath of the number 36) on the front corners of the motor housing. Remove both of these screws that are in the front corners of the motor housing.

Step 4. There are actually two more screws that are hidden on this model, that are located underneath of the foot pedal that retracts the cord reel. You'll need to now remove the foot pedal from the vacuum cleaner (part 36 on the diagram). In order to do this, use a flat head screw driver to pry off the foot pedal. Insert the flat head screw driver in the front of the pedal where the pedal meets the motor housing. There are 4 tabs that hold this pedal in place. Usually if you put your flat head screw driver in the middle of the pedal where two of these tabs are right next to each other, the pedal will come off right away. Insert your flat head screw driver where I have circled red, these are the two tabs that you want to pry off. Simply push towards the rear of the vacuum while the flat head screwdriver is inserted in between the foot pedal and the motor housing:

ecba94c.jpg

Step 4. Now that you have the foot pedal off of the canister, simply remove the two now exposed hidden screws (oh yea watch out for that spring that's underneath of the pedal! remember to put this back when putting the pedal back), and lift straight up on the motor housing. You'll now have full access to the cord reel so that you may push the cord back through the hole in the rear of the vacuum cleaner.

Please feel free to send me a message to chris (dot) jones (the rest of the address is under my name in the signature) if you have any questions, or need some further help in accessing the cord reel. If your cord reel has gone bad, we do carry all the parts for your vacuum, and we'd be more then happy to provide any part that you may need. Here's a link to the bags for your vacuum on our site, just in case you need to purchase some:
Kenmore 5055 Canister Vacuum Cleaner Bags, 9 Pack.

I really hope that this helped you. If you have any further questions, I look forward to hearing from you. If this was helpful to you, please be so kind and return the favor by rating my repair solution helpful. You may do this by clicking the 4 thumbs up icons in the top right hand corner of the repair. This is really what keeps repair professionals like myself continue providing free repair services, and it's greatly appreciated.

Thanks again,

Chris Jones
GoVacuum.com
Repair Help & Product Troubleshooting for Kenmore 23612 Progressive PowerMate Bagged Canister Vacuum

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