Having problems with your Kenmore 31912 Progressive Direct Drive Bagged Upright Vacuum ?

Brush on progressive beltless vacuum is not rotating and reset button is not kicked...appreciate some help...steve


Answers :

Before you replace any parts, I recommend that you unplug the vacuum cleaner\015\012 and remove the lower plate as shown in the first image below. Check \015\012for a build-up of hair or lint on the agitator end cap assembly that \015\012could be causing excessive friction. This could prevent the agitator \015\012from spinning properly and would overheat the motor. In this situation,\015\012 the motor overload and thermal protector could be working properly and \015\012simply opening to shut off the motor when it overheats. You can use the\015\012 procedure for removing the agitator/motor assembly if necessary to \015\012thoroughly check and clean the end cap. Check for any damage to the end\015\012 cap or motor supports. If you find damaged components, they will need \015\012to be replaced.You can view a parts list diagram for this vacuum cleaner at partselect.com Use your full model number (116.35922500) to access the diagram and listing for your vacuum cleaner.
If\015\012 you find no problems, I recommend that you reassemble the unit and test\015\012 it. When the motor cuts off, check it to determine if it is apparently\015\012 hot. If it is, then you will likely need to replace the motor (part \015\01281922670).
If the motor is not hot, then you could have a failed\015\012 thermal protector (part 8192229) that is opening prematurely. You \015\012could also have a failed motor overload (part KC76KCJNZ000). A \015\012technician would normally check the continuity through these components \015\012to determine which one has failed in this situation. I provided a \015\012wiring diagram in the second image below in case you need to check these\015\012 components. I also provided a wire routing diagram. It is extremely \015\012important that all wiring is routed properly to prevent the pinching and\015\012 shorting of wires. It is unlikely that you will need to check these \015\012components but the information is there if you need it.
Repair Help & Product Troubleshooting for Kenmore 31912 Progressive Direct Drive Bagged Upright Vacuum

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Brush on progressive beltless vacuum is not rotating and reset button is not kicked...appreciate some help...steve


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The warranty should cover you for a year unless something you inadvertently sucked up caused a jam, whihc you may be able to determine or fix yourself. See if the agitator is easy to turn - if not, something is probably jamming it; if it turns in on ... Kenmore 31913 Progressive Direct Drive Bagged Upright Vacuum

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