Having problems with your Kenmore 35912 / 35913 Progressive Upright Vacuum ?

Sounds like something is 'stuck' -

\015 I don't think I vacuumed over anything that big.This is the second time - I really love this vacuum - but this problem is aggravating.When this loud noise begins, the hand tools lose most of their suction and the carpets don't appear to be getting clean.If anyone knows what to do - please help.thanks\015

Answers :

Unplug, then unwind the shoelace from the roller.
Repair Help & Product Troubleshooting for Kenmore 35912 / 35913 Progressive Upright Vacuum

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