Having problems with your Kenmore Progressive 20912 Bagged Canister Vacuum ?

Hello, I have a Kenmore Progressive Canister Vacuum 116.20912006. It won't turn on. On the hose assembly, the end where the hose swivel is, there are 4 metal pins that plug into the canister. One of the pins looks like it broke off. There are only three pins remaining. I assume there should be four pins as there are four holes. Is this the problem and is it fixable? The vacuum is from 2002 so I am not sure a replacement part is even available and at what price. Thank you. Susan susan.eng@


Answers :

Hi Susan,

if the pin has broken off you can do one of two things,
first, would be to find a local vacuum repair shop and take it there for them to look at. they may be able to look at the hose and fix it for you pretty cheaply. what cost, not sure.

second, would be to contact sears and order a new hose assembly complete with the ends. Make sure you specify complete and one piece so that all you have to do is plug it in and vacuum. Many times my customers have brought me just the hose and no ends because that is what sears sent.

Good luck.
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