Having problems with your Kenmore Vacuums ?

Vaccum cleaner not picking up (116.36933/Aspiradora)

\015 Model 116.36933 appears to pick up the dust and lint in the carpet or intel mode but nothing is going into the (empty)dust bin. Nor am I finding it on the carpet(using dryer lint and cat litter for testing). I've cleaned out dust bin and HEPA filters. It seems to work with the tools. Per manual, symptoms are "Motor Protector" as sound changes after a few seconds in the Intel mode and lights go from red/yellow to green. I tried resetting the agitator motor reset button but it isn't moving. Thanks, Joan\015

Answers :

\015\012I had a similar problem with my upright and just resolved it today. Mine was also picking up with the beater bar, but not as good as it should and it had very little suction at the hose.
\015\012I did everything it said to do in my owners manual...
\015\012I looked into every entry to the dirt cup.
\015\012I checked for blockages into the bottom of the vacuum.
\015\012I cleaned the HEPA and regular filters and dirt cup - still no success.
\015\012I made sure the belt was working properly.
\015\012I finally sat and looked at how things should get into the clear dirt cup (bagless model).
\015\012I finally realized it had to be a blockage in the hose.
\015\012I completely detached the hose from the vacuum - this took some muscle.
\015\012Took the hose outside and used my high pressure nozzle on my garden hose to spray out the hose. It took a few seconds before a pretty large & stiff piece of paper (2"x2") and much more very dirty stuff finally blew out...
\015\012No wonder the vacuum had no suction!!!
\015\012The paper that was blocking the hose reminds me of a piece found under a Reese's Peanut Butter Cup! YIKES, it was probably candy causing yet more problems besides the extra pounds!!!
\015\012Hope this helps - I'm not an expert, just a frustrated cleaning fanatic who hates it when mechanical things don't work right!
\015\012Good LUCK!
\015\012rtwospeed in Henderson, NV
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