Having problems with your Kenmore Vacuums ?

How to wind cord onto spring loaded retractable cord reel for a Kenmore canister vacuum. There is a metal 'U' shaped, spring loaded, piece that fits over the outer aspect of the wheel. If cord needs to get wound on under this metal band I can't figure it out and the band is like factory sealed onto the wheel. Also. I don't know which direction to feed the cord onto the wheel


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What is the exact model # please?

Thanks!!
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